Retail Sales Supervisor

Beauty 4 Ashes

Retail sales supervisors supervise and co-ordinate the activities with, Retail salespersons, Cashiers and Store shelf stockers.

Job Duties

Supervise and co-ordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments and the return of merchandise
Resolve issues that may arise, including customer requests, complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff and monitor and report on performance
Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
May perform the same duties as workers supervised
May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.

Employment Requirements

Completion of High School Education is required.
Previous sales and customer service experience is required.

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