Hotel Front Desk Clerks

Columbia Hotel is looking for Hotel Front Desk Clerks.

JOB DESCRIPTION

– Job Title: Hotel Front Desk Clerk

– Employer: Augus Hotels Ltd. dba Columbia Hotel

– Business Location: 303 Columbia Street, Vancouver, BC, V6A 2R7

– Work Location: 303 Columbia Street, Vancouver, BC, V6A 2R7

– Terms of Employment: Permanent, Full-time, Evening to night shift and overnight shift if needed

– Start Date: ASAP

– Wage: $15.80-16.00 / hour

– Hours of Work: 30-40 hours per week.

– Number of Vacancy: 2

– Benefits: 4% of vacation pay

– Language: English

 

DUTIES:

-Check guests into and out of the hotel.

-Handle the mails, the fax operations, voice mail, email and assist the guests in retrieving the message.

-Answer all client questions by incoming calls regarding hotel services, such as facilities, rates, amenities etc.

-Provide information regarding rooms and make room assignment.

-Make room reservations, cancellations, confirmations, and registrations.

-Prepare reports for Manager regarding check-ins, check-outs and other guest services at the end of the shift.

-Handle guest complaints and problems promptly.

– Adhere to hotel’s policies and procedures.

 

JOB REQUIREMENTS:

– Education: Completion of secondary school is required.

– Experience: Experience in related field is an asset. Willing to train.

HOW TO APPLY:

– Please send your resumes to columbiahotelvancouver@gmail.com